Customer care

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Call us

100

Whatsapp us

0714-100-100

Email us

customercare@35.181.169.223

Faqs

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Combo packs

Affordable rates to call all networks

Saizi Yako

PriceTotal minsSMSDataValidity
TZS 5,0003000300 MB30 days
TZS 10,0001200201 GB30 days
TZS 20,0003000201.5 GB30 days

Daily packages

PriceTotal minsAll networkOn networkSMSDataValidity
TZS 5,000300300050500 MB30 days
TZS 10,00012001200050700 MB30 days
TZS 20,0003000300001001 GB30 days
TZS 30,000330033007001001.5 GB30 days

Weekly packages

PriceTotal minsAll networkOn networkSMSDataValidity
TZS 5,000300300050500 MB30 days
TZS 10,00012001200050700 MB30 days
TZS 20,0003000300001001 GB30 days
TZS 30,000330033007001001.5 GB30 days

Monthly packages

PriceTotal minsAll networkOn networkSMSDataValidity
TZS 5,000300300050500 MB30 days
TZS 10,00012001200050700 MB30 days
TZS 20,0003000300001001 GB30 days
TZS 30,000330033007001001.5 GB30 days
All rates are tax inclusive.

FAQs

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Terms and Conditions

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Conditions générales d'utilisation

Forfait Mauritanie

  • Forfaits 5000 FCFA = 10 min entrants + 5 min sortants + 10 SMS
  • Forfaits 10 000 FCFA = 25 min entrants + 10 min sortants + 15 SMS
  • Forfaits 20 000 FCFA = 50 min entrants + 20 min sortants + 30 SMS
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Forfait Gambie

  • Forfaits 5000 FCFA = 10 min entrants + 5 min sortants + 10 SMS
  • Forfaits 10 000 FCFA = 25 min entrants + 10 min sortants + 15 SMS
  • Forfaits 20 000 FCFA = 50 min entrants + 20 min sortants + 30 SMS
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Forfait Maroc

  • Forfaits 5000 FCFA = 10 min entrants + 5 min sortants + 15 SMS
  • Forfaits 10 000 FCFA = 25 min entrants + 10 min sortants + 30 SMS
  • Forfaits 20 000 FCFA = 50 min entrants + 20 min sortants + 60 SMS
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Forfait EAU & Arabie Saoudite

  • Forfaits 5000 FCFA = 10 min entrants + 10 min sortants + 15 SMS
  • Forfaits 10 000 FCFA = 20 min entrants + 25 min sortants + 30 SMS
  • Forfaits 20 000 FCFA = 40 min entrants + 60 min sortants + 60 SMS
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Forfait Quatar

  • Forfaits 5000 FCFA = 15 min entrants + 15 min sortants + 15 SMS
  • Forfaits 10 000 FCFA = 35 min entrants + 35 min sortants +35 SMS
  • Forfaits 20 000 FCFA = 70 min entrants + 30 min sortants + 100 SMS
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Forfait France/Italie

  • Forfaits 1000 FCFA = 60 min de réception d’appel + 1 Go d’Internet
  • 30 jours de validité pour tous les forfaits
  • Activation au #155*5#
Fermer

Pack available for Ivory coast, Cameroon, Senegal

  • 3 min at TZS 5000 (valid 24h)
  • 6 min at TZS 10000 (valid 7 days)
  • 10 min at TZS 15000 (valid 30 days)
  • 15 min at TZS 22000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 5000 (valid 7 days)
  • 18 min at TZS 10000 (valid 30 days)
  • 38 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for Egypt

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for India, China, Hong Kong, USA, Canada

  • 10 min at TZS 1000 (valid 24h)
  • 40 min at TZS 3000 (valid 24h)
  • 80 min at TZS 5000 (valid 7 days)
  • 180 min at TZS 10000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for Kenya, Rwanda, Ethiopia, Sudan

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 29000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.
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