Customer care

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Business Solutions, Redefined

Seamless connectivity for every industry

Together we unlock your Business Digital Future

Unlock flexible financing options designed to fuel growth and innovation.
Experience seamless transactions and expert support to drive your success.

Tailored Solutions

Whether you’re a global enterprise, government, or small business, we deliver tailored solutions to help you grow and maximize impact.

Reliable Support

Your experience matters. Reach us anytime, and we’ll handle the rest so you can focus on your business.

Innovative Solutions

Innovation to reduce costs, improve efficiency, and empower your business growth.

Tailored Solutions

Whether you’re a global enterprise, government, or small business, we deliver tailored solutions to help you grow and maximize impact.

Reliable Support

Your experience matters. Reach us anytime, and we’ll handle the rest so you can focus on your business.

Innovative Solutions

Innovation to reduce costs, improve efficiency, and empower your business growth.

Formulaire de contact

Prêt à propulser votre entreprise vers de nouveaux sommets ? Remplissez le formulaire ci-dessous, et notre équipe vous contactera rapidement !

Manage your fleet with complete autonomy!

We’re Here to Help

Get the support you need, when you need it, with 24/7 service.

Call us

100

WhatsApp us

0714-100-100

Email us

customercare@35.181.169.223

FAQs

Have a question?

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Forfait Mauritanie

Forfait Gambie

Forfait Maroc

Forfait EAU & Arabie Saoudite

Forfait Quatar

Forfait France/Italie

Pack available for Ivory coast, Cameroon, Senegal

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

Pack available for Egypt

Pack available for India, China, Hong Kong, USA, Canada

Pack available for Kenya, Rwanda, Ethiopia, Sudan

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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