Customer care

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0714-100-100

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customercare@35.181.169.223

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Driving Tanzania's Digital Future

We are committed to supporting our community by leading digital transformation and delivering tailored solutions.

AXIAN Telecom

Tigo Tanzania is an AXIAN Telecom’s company. AXIAN Telecom is a pan-African telecommunications services provider operating in nine markets through its subsidiaries in Madagascar, The Comoros, DRC, Reunion, Mayotte, Senegal, Togo, Uganda and Tanzania.

Latest News

Tigo set to ease parking congestation in Dar es Salaam.

March 22, 2024
Dar es Salaam. 15th June, 2022. Tanzania’s leading digital lifestyle company, Tigo Tanzania, is excited to announce the launch of Lipia Parking Kwa Tigo

Tigo owners hold media forum to outline future plans to fuel telecommunications growth in Tanzania.

February 22, 2024
Tanzania’s leading digital lifestyle company, Tigo, has today held a media forum with journalists from reputable media outlets to connect..

Tigo in partnership with Azania Bank launch Bustisha, an overdraft facility for Tigo Pesa customers.

February 22, 2024
Tanzania’s leading digital lifestyle company, Tigo, has partnered with Azania Bank to launch an overdraft product dubbed Bustisha which will enable Tigo Pesa customers

Corporate Social Responsiblity

At Tigo Tanzania, our Corporate Social Responsibility (CSR) objective is to empower every individual in advancing in life and find joy. We believe this ambitious but yet a bold goal will be realized through adoption of digital tools in every facet of life.

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Bénéficiez d’une assistance et d’un service personnalisé

Forfait Mauritanie

Forfait Gambie

Forfait Maroc

Forfait EAU & Arabie Saoudite

Forfait Quatar

Forfait France/Italie

Pack available for Ivory coast, Cameroon, Senegal

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

Pack available for Egypt

Pack available for India, China, Hong Kong, USA, Canada

Pack available for Kenya, Rwanda, Ethiopia, Sudan

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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